![]() You don’t want to gamble with your website security and functionality.įor this reason, if you are not absolutely sure what you are doing, you should ask for professional help. That is particularly true if you choose to enter code snippets. Furthermore, without adequate technical knowledge, you will not be able to distinguish the right answer from the wrong one. If you don’t know what you are doing, you can create more problems than you are trying to solve. Also, solutions might require a level of technical skill you don’t possess. While WordPress has a vast community that has the answers you are looking for, finding them takes time, even when you search in the right places. Let’s dig in! Paid Vs Free WordPress Support And Help Our list only includes relevant knowledge base sources, well-known in the WordPress community, so you don’t need to worry about the credibility when seeking solutions in them. In this article, we will present to you the best WordPress support forums and other resources for learning more about this CMS. Separating proper answers from wrong ones can prove to be difficult, as well as separating good sources of information from those that are unreliable.įixRunner is here to help. ![]() Whatever your question is, you are likely to find dozens of answers for it. While this is mostly a blessing, it can also be a curse, depending on how you look at it. And that translates into a large number of developers, which makes it likely for you to find the answers to any WordPress related questions you might have. Being an open source software, it has a vast community. Today WordPress powers more than 30% of the Internet. WordPress was first released on May 27, 2003, by its founders, Matt Mullenweg and Mike Little. But, where can you find help in your time of need? The obvious answer is the WordPress support forums. If you suspect you may have discovered a security vulnerability, please read our page on reporting vulnerabilities responsibly, and please do not post them on public forums.WordPress is the most popular CMS out there. hosts many plugins, and often receive such reports. It happens that someone discovers a vulnerability in a plugin, theme, or even WordPress it self from time to time. This way you know if the one seeking help has provided feedback (did the issue get resolved, did something else happen and they have new information and so forth). Remember to check the box for receiving email notifications when someone posts to a topic you participate in. If a problem interests you, but you don’t already know the answer, view it as a great opportunity to learn along with the user asking, you can share how you research it and help each other learn and grow! Check out the Support Handbook for tips on providing forum support. The list of unanswered topics from across the forums is a great starting point if you’re not quite sure where to begin. ![]() Once you’ve tried some solutions from someone helping you, it’s always a good idea to return to the topic and let people know what worked and what didn’t work, this can also help others in the future who might be searching having the same question you had.įind an area that interests you and look at what topics have gone unanswered. If you don’t feel entirely comfortable posting in the international forums, we’ve created a list of localized forums where you may also get help. Remember to check the box for receiving email notifications from replies, this way you know when someone has answered your question, or might be requesting more information. Feel free to make a new topic, even though your issue might appear similar to other topics, most sites are unique and it’s rarely the same issue. Post your question in the appropriate forum, but don’t worry if you’re unsure about which one to use, we’ll help you regardless, and may even move it to the right forum for you if there’s a better place for it. Asking for supportīefore posting, make sure it’s about a self hosted site and not a site (See vs to be sure). Doing this will provide the developer with the income they need to make WordPress awesome, and ensure you as the user gets the best help possible. In order to be good stewards of the WordPress community, and encourage innovation and progress, the support team feels it’s important to direct people to those official locations. If you use a commercial theme or plugin and need support, please prioritize using their official support channels. Please make sure you read the forum guidelines and Frequently Asked Questions before contributing to WordPress support, both when asking for and giving support, this helps maintain a friendly and welcoming atmosphere for all involved.
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